Did you talk to the Sixt location manager? Complained to their corporate office?
It’s a really good idea to lay out the problem as simply as possible. Use line breaks (lots) and short sentences.
This kind of editing can ensure that your message is read and understood.
I’ve been back and forth with Capital One and United; same story, not our fault, get it back from them. Never again, Capital One.
Pretty simple; on your statement, it should show who the vendor is. They are the ones you have the dispute with. If it says Sixt but you used Capital One’s platform, you mention that in your dispute.
What does your confirmation say?
That’s awful! I’d definitely contact Capital One Travel and explain the situation. They might be able to help you resolve the issue with Sixt.
Next time, try Costco for car rental.
Gale said:
Next time, try Costco for car rental.
Please explain.
Never rent a car in the future.